Servicios

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Services

You place the knowledge about business, market and customers,

and we add our knowledge about technology

Consulting and strategy

Consulting and strategy

Design and development

Design and development

Systems and integrations

Systems and integrations

Optimizations and support

Optimizations and support

  • consultoria-y-estrategia

    Consulting and strategy

    At Sugerendo we believe in the advisement towards our clients, not only during the implementation of the eCommerce platform and the initial planification, but also in the optimization and posterior maintenance, and even in integration with other systems.

    Our consultants perform a previous advisement and analysis to our clients and guide them to an eCommerce strategy specific for its case.

    • Actual and future business model analysis
    • Market and competitors study
    • Systems architecture analysis
    • Selection of appropriate technology for the business
    • Goals and roadmap definition
    • Planification (tasks, deadlines, costs, ROI)
    • Project management services
  • diseno_desarrollov2

    Design and development

    We study reference brands to detect changes in the dynamic expectatives of online buyers through multiple channels. Our team can create a design adapted to your requirements, or work with your team to create a seamless buying experience between your brands and your different channels.

    Complementarily, to maximize ROI, the implementation of your e-Commerce platform should have a long-term design, with the capacity of adapting to numerous actualizations easily and manage high traffic levels during peak seasons.

    In Sugerendo we tackle both front-end and back-end development:

    • Design and layout
    • Mobile devices adaptation
    • Data migration
    • Installation of eCommerce platform
    • Implementation of business logic through extensions and/or development
    • Customized development of extensions and functionalities
    • QA and User Acceptance Testing (UAT)
  • sistemas_integracionesv2

    Systems and integrations

    Real-time access to key aspects such as inventory, order information and shipping traceability through online store can help to offer the customer a customized buying experience. Nevertheless, the integration between an eCommerce platform and the business back-end can include the synchronization of a complex system network, applications, intermediate software and data bases, what will require a detailed analysis of process flows, involved systems and their needed updates.

    In Sugerendo we do not count only with experience in eCommerce but in APIs and XML, the main language used to facilitate integrations between systems.

    • Advice to improve and infrastructure implementation
    • Intallation of development environment, testing and production 
    • Performance analysis and load testing
    • Back-end integration
  • optimizacion-y-soporte

    Optimizations and support

    To help our clients stay competitive and stand out over their competitors, Sugerendo offers ongoing maintenance services, oriented to perform improvements required by the client. 

    In order to protocolize these future maintenance jobs, we distinguish between two types of tasks, depending on the area type of the technology platform:

    • Software maintenance: They include services that allow you to grow and innovate constantly the eCommerce platform from the software point of view, adapting it to the business processes of the client and provide better user services.
    • Infrastructure maintenance: They include services that allow monitoring the system, and ensure a high service rate (SLA) and solve incidences from the servers infrastructure point of view.
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