Salesforce Commerce Cloud

Create the perfect buying experience

that your customers expect from your brand

Salesforce B2C Commerce lets you connect with consumers and deliver personalized shopping experiences across all commerce channels—web, mobile, social, and even in-store. This powerful platform allows you to enjoy unique digital experiences and seamless transactions at all touch points.


A powerful toolkit for e-commerce

to optimize every stage of the sales funnel

  • Optimise the conversion funnel

    Reduce abandoned carts with proven best practices, including saved carts, optimised checkout flows, and payment accelerators.
  • Provide fast, flexible order fulfillment.

    Unlock real-time inventory visibility, advanced allocation logic, and order lifecycle management across all channels with the powerful add-on, Commerce Cloud Order Management.
  • Launch campaigns faster

    Build and launch innovative campaigns, promotions, and A/B testing based on consumer behavior, channel, and location — all without technical support..

Manage multiple digital commerce sites and conquer new regions faster

Minimise the risk, cost, and technical complexity of entering new international markets with a secure, borderless infrastructure.
Build great digital commerce experiences with targeted content, offers, and relevant products that are organised by language, country, state, region, or city.
Launch and manage all your B2C ecommerce properties — brands, sites, geographies, and devices — from a single, unified framework.


  • Retailers

    Improve your store's POS systems, inventory management processes and the productivity of your staff. Improve the relationship with your customers by offering additional collection options.
  • Brands and fashion industry

    Empower your brand by creating exceptional shopping experiences throughout the customer journey, with a single, simplified installation.
  • Healthcare companies

    Connect people, data and processes to securely create unified patient profiles. Make coordinated decisions based on data.
  • Companies already using Salesforce CRM

    Create digital sales channels, reducing risks and time-to-market when integrating the product into your company's system architecture.